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Microsoft CSP Technical Specialist in MUK Cloud team, Turkey (Istanbul)

Experience:
  • Higher education (technical);
  • Knowledge of English - fluent technical;
  • Basic infrastructure deployment Experience (Windows Server 2012 - 2019 (AD, DNS, DHCP, Hyper-V), PowerShell);
  • Skills in custom OS administration and Office network deployment;
  • Understanding networks architecture and configuration;
  • Microsoft cloud products functionality and activation features understanding (MS Azure, Office 365, EMS);
  • Microsoft CSP subscriptions work experience with will be an advantage;
  • IT support of at least 1 year work experience will be an advantage;
  • ITIL knowledge will be an advantage;
  • Application development experience using .net | PHP | C # will be an advantage;
  • Microsoft certifications will be a significant advantage.

Duties:
  • Processing service requests related to Microsoft cloud services;
  • Ensuring the required level of SLA when registering and resolving service requests;
  • Participation in the provisioning of design and configuration of Cloud and Hybrid Cloud IT services;
  • Maintenance of b2b systems providing work with a partner channel;
  • Training and self-study according to the skills development plan;
  • Participation in marketing activities, preparation and demonstration of solution models based on cloud services, technical sessions and webinars;
  • Maintaining partner certifications of the Company.

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